Frequently Asked Questions

Passengers

DROP connects drivers and passengers in a secure network. When you order a ride via a toll free call or via the app, a driver will be on his way to deliver door-to-door service.
We provide optimum safety for our customers, with driver background checks and transmission of your driver’s photo as well as car photo and registration, via the app.
Passengers can pay using a credit card, or pay drivers directly with cash.
All rides can be booked via our app 24 hours a day, however if you prefer to book by calling our dispatch centre, our daytime operating hours are Monday to Friday from 7:00am to 3:30pm, and Saturday from 9:00am to 5:00pm. Our evening operating hours are Tuesday to Saturday from 6:00pm to 2:00am.

Drivers

Definitely. If you already have a job, you can drive for a few hours after work, or perhaps just on weekends. It’s up to you.
We ask that you ensure your car’s inspection approval is up to date, and submit a police certificate of good character.
DROP zones will expand beyond Port of Spain to Arima soon. We will keep you posted!