Category: Policy Updates

Updated Cancellation Fee Policy

On Demand bookings A cancellation fee of $20 for “Ride Requests” cancelled AFTER 5 minutes of a ride being confirmed and accepted will be charged to customers. However, cancellations WITHIN 5 minutes of a booking acceptance will NOT attract a cancellation fee. Cancellation charges for cash customers will be charged to customer accounts for future...
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Hourly Hire, Now Available!

For customers wishing to hire rides on an hourly basis, a minimum of 2 hours at a rate of $175 per hour can be requested based on availability. Every additional hour is charged at $175. This service can only be booked via the dispatch center during office hours. This service can only be booked via...
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